Privacy Policy

This policy applies to:

• The website at www.elevateforhumanity.org and all subdomains
• Our learning management system (LMS) and student portal
• Online enrollment, application, and payment forms
• Career services, job placement, and employer partnership tools
• Services delivered in partnership with Rise Forward Foundation
• Communications via email, phone, text, and chat

Information you provide directly:

• Full name, date of birth, Social Security Number (for funding eligibility and tax services only)
• Email address, phone number, and mailing address
• Educational background, employment history, and military service status
• Program enrollment selections and scheduling preferences
• Financial information for tuition payments (processed by Stripe; we do not store card numbers)
• Tax return information (for tax preparation clients only, stored encrypted and governed by a separate addendum)
• Documents you upload (ID, transcripts, certifications, W-2s)

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent, and referral source
• Course progress, quiz scores, and completion status (for enrolled students)

Information from third parties:

• WorkOne and Indiana DWD (funding eligibility verification)
• JotForm (application and intake form submissions)
• Employer partners (job placement outcomes)

• Process enrollment applications and determine funding eligibility
• Deliver training programs, track progress, and issue certifications
• Provide career services including resume assistance and job placement
• Process tuition payments and workforce funding
• Prepare and file tax returns (tax preparation clients, governed by separate addendum)
• Communicate about programs, schedules, and deadlines
• Comply with WIOA, WRG, Job Ready Indy, and DOL reporting requirements
• Report apprenticeship outcomes to the U.S. Department of Labor
• Improve our programs, website, and services
• Prevent fraud and protect the security of our systems

We do not sell personal information to third parties. We may share information with:

As a training provider, we comply with the Family Educational Rights and Privacy Act (FERPA), 20 U.S.C. § 1232g. Student education records are protected and will not be disclosed without written consent except as permitted by FERPA, including:

• To school officials with legitimate educational interest
• To comply with a judicial order or lawfully issued subpoena
• To authorized representatives for audit or evaluation purposes
• In connection with workforce funding
• To accrediting organizations

Students have the right to inspect their education records, request amendments, and file complaints with the U.S. Department of Education.

Participants enrolled through WIOA, Workforce Ready Grant (WRG), or Job-Ready Incentive (Job Ready Indy) funding are subject to federal and state reporting requirements. We are required to report:

• Enrollment and completion data
• Credential attainment
• Employment outcomes and wage data (quarters 2 and 4 after exit)
• Demographic information for EEO compliance

This data is reported to Indiana DWD and the U.S. Department of Labor through secure, authorized channels. It is used solely for program evaluation and compliance.

Our website uses the following types of cookies:

You can manage cookie preferences through your browser settings. Disabling session cookies may prevent you from accessing the student portal and LMS.

We protect personal information through:

• TLS/SSL encryption for all data in transit
• Encryption at rest for sensitive data (SSN, tax records)
• Row-level security (RLS) policies on all database tables
• Role-based access control for staff and administrators
• Regular security monitoring and error tracking
• Service role key isolation (never exposed to client-side code)
• Rate limiting on public-facing API endpoints

No system is 100% secure. If you believe your account has been compromised, contact us immediately at privacy@elevateforhumanity.org.

You have the right to:

• Access — Request a copy of the personal information we hold about you
• Correction — Request correction of inaccurate or incomplete information
• Deletion — Request deletion of your information, subject to legal retention requirements
• Portability — Request your data in a machine-readable format
• Opt-out — Unsubscribe from marketing communications at any time
• Restrict processing — Request that we limit how we use your data
• Complaint — File a complaint with the U.S. Department of Education (for FERPA) or the Indiana Attorney General

To exercise any of these rights, email privacy@elevateforhumanity.org or call (317) 314-3757. We will respond within 30 days.

Our services are intended for individuals 16 years of age and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us immediately and we will delete it.

Participants aged 16-17 may enroll in certain programs with parental or guardian consent as required by Indiana law and program-specific requirements.

We use the following third-party services that may process your data:

Each service operates under its own privacy policy. We select providers that maintain appropriate security standards and data processing agreements.

We may update this policy periodically. Material changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.